I have looked long and hard for a good plumber. I have had my share of numbskull plumbers in my house and am glad to have finally found someone who communicates well and seems to know what they are doing. I needed to have a kitchen sink hooked up, new faucet installed, and two toilets fixed. Glen asked me some good questions on the phone so he would know what to anticipate and what parts to bring. (Sounds pretty basic but many other plumbers just don't do this for some reason and then they charge you for a million trips to the store to get the most basic parts.) The guy he sent was an experienced plumber (13 years as a plumber, as opposed to other plumbers who send out newbies.) He was considerate of my house. He put booties on and off each time he came in my house or left to run to the truck. He cleaned up nicely after himself too, which I greatly appreciate. He was able to explain the problems with my toilet. (A lot of plumbers treat me like a dumb broad and why should I care about why something is or is not working.) He said they guarantee their work for a year. My toilets no longer run. My sink got the two thumbs up from my dad who is an engineer. The cost was $400. It sounds a little expensive for two hours of work. However, it is worth it to me to not have the headache, attitude, and re-dos from other plumbers who were clueless. And, I didn't have to mop the floor afterwards!
- Kendrah R.